Using industry standard policies and procedures

Secure Collateral Management Privacy Policy

Secure Collateral Management ("SCM," "we," "us," or "our")provides a collateral recovery management platform for facilitating and managing repossessions, providing skip tracing and location services, as well as managing client-vendor relationships. This Privacy Policy sets forth how we use data we receive and how we handle questions or concerns that you might have.

Collected Personal Data
We do not collect any personal information (name, address, telephone number, or e-mail address) unless you provide it. We may request this information when additional information about our products or services is requested. If you have submitted personal information and want it amended or removed from our records, please contact us at the e-mail address listed at the bottom of this Privacy Statement.

Informational Database Data
For the purposes of providing skip tracing and location services, from time to time we pull non-financial personal information from commercial databases. This information is used solely for the purpose of providing location services to our clients and does not determine credit worthiness or whether a repossession will occur.

Client Data
Data we receive from our clients is used for facilitating and managing repossessions as well as providing skip tracing and location services. We do not host or store this data and it is used in accordance with the terms of our agreement with each client. Decisions regarding what information gets hosted and who is allowed to access it are made by the client. Information (data or documents) we receive is generally not available to the public. It belongs to the client who engaged us in accordance with our agreement with that client. This includes any personal information entered by you on the website or entered by others regarding you.

Non-Identifiable Information
In some instances, we may use cookies or other tracking technologies to collect information that is not personally identifiable. Examples of this type of information include the type of computer operating system used, the type of Web browser used, or the domain name of the website which linked to our website, the areas of our website that you view and the types of information you download. This information helps us analyze trends, administer our website and gather broad demographic information for aggregate use.

Sharing with Third Parties
We may grant access to client data or informational database data on a need to know basis to our employees or contractors who require access to the data in order to deliver services requested by a client. All such employees and/or contractors are bound by confidentiality agreements.

Accessing and Correcting Your Information
You may request that any personal information you have submitted to SCM tobe updated, modified or deleted by e-mailing or writing to info@secure-cm.comat the contact information provided below, and we will endeavor to comply with your request. Additionally, from time to time we may seek to confirm that user submitted personal information through the website is still relevant for business purposes, and absent such confirmation, we may delete any and all information associated with such users. However, when we delete, modify or update information in our databases or on the website, some information may remain on our back-up media and records. Note that to the extent that we delete, modify or update such information, it may remain on the servers or in the databases of third parties to the extent that such information has been provided to them in accordance with this Privacy Policy.

By using our website, you consent to the collection, use and storage of your personal and non-personal information as described in this policy. We may amend this policy from time to time and, if we do, we will post those changes on this page so that you are always aware of what information we collect and how we intend to use it.

Contact Us
We take safeguarding your privacy very seriously. If you have any questions or concerns, or would like to be have your submitted personal information removed from our database, please contact SCM at (469) 608-6600.

Policy Updates
This policy may be updated from time to time. We will change the revision date at the bottom of the policy when modifications occur.

Current Revision: April 19, 2017.
Latest News

September 2023
2023 Capital One Diverse Supplier of the Year
Congratulations SCM on winning the Diverse Supplier of the Year award for the Capital One Envision Summit! Read More...
April 7th, 2023
Top Performing Forwarder For Ally Bank
Secure Collateral Management was honored to receive this years award as the top performing forwarder for Ally Bank at the 2023 North American Repo Summit. Read More...
April, 2023
SCM Sponsors Citizens Bank Event
Secure Collateral Management was excited to sponsor and be a part of Citizens Bank first ever Collections & Recovery Vendor Summit this week. Unbelievable campus and even better event filled with great people. Look forward to many more years of partnership and their next event.
July 20th, 2022
SCM Named to Best Companies to Work For in Texas
After participating in a 3rd party company-wide audit and interview process, Secure Collateral Management received the prestigious "Best Companies to Work For in Texas 2022".
September 1st, 2021
SCM Receives Renewal of SOC II Type 2 Certification, which includes all 5 Disciplines.
Secure Collateral Management(SCM) is pleased to announce the successful renewal of our SOC2 Type II audit on September 1st, 2021. This is the fifth year of our upgraded certification that includes all 5 disciplines - a unique certification in our industry.
Read More About SCM Security